Billing & Payment

Convenient payment options that fit your busy schedule.
Virtual Touch Screen
Virtual Touch Screen

You want to make payments and manage your policy at your convenience, not ours. We get that. We also understand that not one size – or one way – fits all. 

Pay by Automatic Withdrawal

Enroll in our automatic payment plan for peace-of-mind, no worries payments

Enroll online

Pay Online

Whether you are using a desktop, laptop, tablet or smartphone, you can pay online anywhere, any time.

Important Notice: If your policy or account number is seven characters, please click here to be redirected to the Paymentus portal to complete your online payment.

All other policies, pay online here.   

Pay by Phone

Call Paymentus at 855-329-5686 to make credit card or EFT payments. EFT payments can also be made by calling 262-798-5050, ext. 2906. 

Please have your billing account number, billing address and ZIP code available, along with your credit card or banking information.

Pay by Mail

Workers' Compensation and Businessowners policies

Please send your payment with the remittance stub to:

Partners Mutual Insurance
P.O. Box 14528
Des Moines, IA 50306-3528 

If you do not have your remittance stub or your account is in pending cancellation status, please send your payment to:

Direct Bill Services
Penn National Insurance
PO Box 2257
Harrisburg, PA 17105-2257

All Other Policies 

Please send your payment with remittance stub to:

Partners Mutual Insurance
P.O. Box 673020
Chicago, IL 60695-3020

Mortgagee-billed Policies

Please remit to:

Penn National Insurance
PO Box 2257
Harrisburg, PA 17105-2257


To keep your personal data safe, Partners Mutual Insurance does not call or email active policyholders to request personal account information or payment. The Customer Contact Center representatives do not initiate outbound telemarketing calls. If you receive a call or email requesting account information or payment, feel secure by refusing to respond, and please immediately report the situation to local law enforcement as well as our Customer Contact Center at 800-766-2245. For more information on how we keep your personal data safe, refer to our Privacy Policy.



Why Work With an Agent?

Your agent is your partner, making sure you have the protection you need.

Our Agents

Outstanding Service

When you have an accident, you want to know you'll be treated right.

Our Service